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Help Getting SNAP

Important information about SNAP Program by the end of February 2023

Due to federal rules and the formal end to the COVID-19 public health emergency, SNAP Emergency Allotments (EA) will expire for all SNAP households after February 2023 allocation. EA were issued temporarily during the pandemic. As a result, households have been receiving more SNAP benefits than they normally would be eligible for based on USDA guidelines. 

Beginning in March, only regular monthly SNAP benefits will be issued to SNAP recipients. Your regular monthly benefit is based on your household size, income, and other factors. 

Learn more by downloading the flyer: View and Download

If you need assistance, please call Food Bank’s SNAP Call Center at (212) 894-8060, Monday – Friday 9:00 a.m. – 4:30 p.m. Our staff will help you through the process of applying or re-certifying for SNAP. We will then submit all applications and documents directly to HRA on your behalf.

Supplemental Nutrition Assistance Program (SNAP)

Federal Poverty Income Guideline and SNAP Benefit Allotment Changes Effective October 1, 2022

SNAP Guidelines Table
Infoline Extended Hours of Operation on Wednesdays
The Infoline call center will now be open until 7 pm on Wednesdays! . Hours of operation will remain from 8 am to 5 pm on all other weekdays.

HRA Info Line: 718-557- 1399

SNAP On-Demand Interview
SNAP On-Demand telephone eligibility interviews resumed on June 1, 2022. All new SNAP applications and re-certifications must now include an HRA interview; otherwise, the case will be rejected.

Call HRA at 718-SNAP-NOW (718-762-7669) anytime between 8:30 am and 5:00 pm, Monday to Friday, for an “on-demand” telephone interview.

SNAP Students
Students from the State University of New York (SUNY), the City University of New York (CUNY), and the Educational Opportunity Center (EOC) are eligible for SNAP.

Changes to SNAP Student Eligibility
The Federal Emergency Relief Act has changed SNAP student eligibility in the following ways:

  1. A student is eligible if they qualify to participate in state or federal work study, regardless of whether the student is actively employed or participating in work study.
  2. Any student that has an “Expected Family Contribution” of $0 may qualify for SNAP benefits.

SNAP Assistance Flyer (English)

Folleto De Asistencia SNAP

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