September 11
Immediately following the tragedy of September 11, 2001 the Food Bank For New York City served as a major hub for the disaster relief and recovery efforts led by Feeding America. The Food Bank responded to the crisis immediately by providing round-the-clock service — distributing three million pounds of much-needed food for rescue workers at Ground Zero and ensuring that our member food assistance programs in the area were supplied with food. We also worked closely with organizations supporting front-line activities, including the Red Cross and the Salvation Army, police precincts and restaurants serving rescue and recovery teams.
The Food Bank quickly reinforced its infrastructure to support the heavy inflow of food from around the country. This included coordinating the opening of a second warehouse with Feeding America and the State Emergency Management Office, moving to a 24-hour operation, dispatching 12 to 14 tractor-trailer loads of food daily and mobilizing additional manpower, including volunteers from all over the country. The Food Bank also stepped up efforts with our citywide network of more than 1,000 food assistance programs to ensure they were prepared to handle the increase in demand.
In response to the heightened need for food and volunteers during this crisis, a 24-hour, toll-free number — 866.NYC.FOOD — was established for people to locate food programs where they could volunteer their time, get emergency food assistance or make donations. *New Yorkers are now directed to 311 for assistance.
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